Partners

Norman Hannay, MPS, CMC President

Susan Valoff, LCSW, C-ASWCM, CDP Vice President

Clinical Team

Heather Arsenault, CMC Aging Life Care Manager

Jill Bansberg, MSW, CMC, CDP Aging Life Care Manager

Tamera Bowie, CDP Associate Care Manager

Shelby Sweeney, RN, BSN, CDP Aging Life Care Manager and RN Case Manager - Windward Home Health

Terry Ehlke, RN, BSN, CMC RN Clinical Services Manager and Director of Patient Care Services - Windward Home Health

Janai Quintana, MSW, CMC Aging Life Care Manager

Lisa Thai, BSW On-Call Care Manager

Jessica Mckinnon, LVN Licensed Vocational Nurse

Kim Leonard, MSW, LCSW Director of Clinical Services

Connie Joffre-Monaco, RN, BSN Nursing Supervisor - Windward Home Health

COMMUNITY AND CLIENT RELATIONS

Katie Powers, MBA Director of Business Development

Penny Pongun, MSW Client Services Representative / Aging Life Care Manager

Charlene Vick Community Relations Manager – North County

Human Resources and Administration

Kimberly Torrence Director of Operations

Karen Ballek Accounting Manager

Renée Dills, PHR, SHRM-CP Director of Human Resources

Chelsea Kennedy Area Manager – North County and Administrator - Windward Home Health

Jazmin Lopez Staffing Coordinator

Nichole Enbody, CNA Staffing Manager

Danielle Neal Recruiting and Retention Manager

Ana Pinpin, MBA Benefits and Recruiting Coordinator

Claudia Olvera On-Call Staffing Coordinator

Consultants

Sarah Lorentz UC San Diego Skaggs School of Pharmacy

Raisa Yagudayeva, DO Consulting Geropsychiatrist and Medical Director

Although our clients establish a relationship with one Care Manager, they benefit from the collaborative nature of our team. We manage our 24-hour on-call system internally, so that no matter the time of day, clients and families can reach a professional who is familiar with their needs.

Members of Windward Life Care’s clinical staff are active members of the Aging Life Care Association.