Meet Our Team - Windward Life Care

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Meet Our Team

Partners

Norman Hannay, President, Windward Life Care

Norman Hannay, MPS, CMC President

Susan Valoff

Susan Valoff, LCSW, C-ASWCM, CDP Vice President

Clinical Team

S. Nudel

Sarah Nudel, LCSW Director of Clinical Services

Terry Ehlke, RN, BSN, CMC RN Clinical Services Manager and Director of Patient Care Services - Windward Home Health

Heather Arsenault Windward Life Care, Care Manager

Heather Arsenault, CMC Aging Life Care Manager

Jill Bansberg Windward Life Care, Care Manager

Jill Bansberg, MSW, CMC, CDP Aging Life Care Manager

Tamera Bowie, Windward Life Care, Care Manager

Tamera Bowie, CDP Associate Care Manager

Megan Maher, BSN, RN

Megan Maher, BSN, RN Aging Life Care Manager and RN Case Manager – Windward Home Health

Jessica Mckinnon, LVN Licensed Vocational Nurse

Shayla Mitchell, LVN On-Call Care Manager and LVN – Windward Home Health

Janai Quintana, Windward Life Care, Care Manager

Janai Quintana, MSW, CMC Aging Life Care Manager

Shelby Sweeney

Shelby Sweeney, RN, BSN, CDP Aging Life Care Manager and RN Case Manager - Windward Home Health

Ashley Torres, BSN, RN

Ashley Torres, BSN, RN Aging Life Care Manager and RN Case Manager – Windward Home Health

COMMUNITY AND CLIENT RELATIONS

Elisa Roberts, MS Client Services Representative

Penny Pongun, MSW Client Services Representative / Aging Life Care Manager

Charlene Vick Community Relations Manager – North County

Human Resources and Administration

Denille “Dee” Castillo, MHRM, SHRM-CP Director of Human Resources

Chelsea Kennedy Area Manager – North County and Administrator - Windward Home Health

Kimberly Torrence, Director of Operations

Kimberly Torrence Director of Operations

Karen Ballek Accounting Manager

Marama Ivett Cardoso Ramirez Staffing Coordinator

Nichole Enbody, CNA Staffing Manager

Danielle Neal Recruiting and Retention Manager

Ann Neer, CNA On Call Staffing Coordinator

Claudia Olvera On-Call Staffing Coordinator

Ana Pinpin, MBA Human Resources Specialist

Richard Sim

Richard Sim Payroll Specialist

Although our clients establish a relationship with one Care Manager, they benefit from the collaborative nature of our team. We manage our 24-hour on-call system internally, so that no matter the time of day, clients and families can reach a professional who is familiar with their needs.

Members of Windward Life Care’s clinical staff are active members of the Aging Life Care Association.

Interested in joining our team?

Learn more about working at Windward

Google Rating

5.0

Based on 6 reviews

Windward Life Care®

5.0

Nicolette S.

It absolutely IS possible and DOES exist to have a company that supports and navigates the care with excellence for our family members choosing home... healthcare. I have always strived to follow the motto that if I put the extra time and effort in the beginning, the process will have a great chance to gather momentum and succeed. Businesses often allow for lengthy intakes and all that shared information and confidence that finally a life raft has been tossed and the rescue ship is in sight with cheering crew ready for all one’s necessary needs! Alas, the unraveling of the system fails with poor communication, a myriad of system issues and all the time- investment in the beginning gets lost; once feet are standing on the rescue ship, finding appropriate help becomes an ongoing circle of frustrations as various crew or information is as cyclical as the deck. Windward Life Care and Home Health understand that from the very first step that QUALITY isn’t an impossibility, but it requires a team that listen and are empowered to effectively and expertly sail the unchartered waters of each families health journeys. I am writing this all in current time, with the necessity to adapt to a new day’s possibilities and challenges. What I have learned is that the confidence of having an exceptional and compassionate team Is such a gift and families need to know it does exist, it is available and although it feels like a bit of a miracle, it indeed is a very reliable, affordable and trustworthy organization to place our treasured family member’s care in their hands.read more

Heather H.

I contacted Windward Life Care when I needed help with my 75 year old aunt who had various health issues. Windward helped counsel us on our best care... options in San Diego. They were very professional, caring, and helpful. They went above and beyond helping us understand and navigate our way through the whole process. My aunt has improved her health and is now maintaining her independence. Windward Life Care helped us take the best route to get her there.read more

Jeri P

My family and I were very happy with the care and attention Janai and Windward staff gave us for my brother. Janai was available l, attentive,... informative, and patient, She was the support we needed to navigate through so many areas regarding health care we were not knowledgeable about. I recommend Windward Lifecare and use them again if needed.read more

Dean

I have worked with, and benefitted from, Windward Care and their excellent team for eight years: first through my father's Alzheimer's journey, and... now as my mother goes through her dementia journey. Janai and the Windward Care team are phenomenal resources, and I cannot recommend them highly enough. I have been uniformly impressed with my interactions with Windward Care and have used many of their services. Janai, in particular, is invaluable and has become a trusted advisor and friend.A final observation: I have experience with just two people (my parents) on the range of issues that come with Alzheimer's. Janai (and the team) have assisted many people. So, while I might have an idea about how to deal with a particular issue, Janai gives me (and her other clients) counsel that comes from her much broader range of experiences (while always respecting client confidentiality).read more

Julie E. M.

My sisters and I received valuable help from Windward when we were the caregivers to our mother. I appreciate their professional work ethic and... commitment to the client.read more

JoAnn W.

Thank you to Windward and Shelby for your amazing help during so many difficult days.You have eased my mind in caring for my sister.Even during... Covid in San Diego County, I know they are taking extra precautions.I would highly recommend this company with a great deal of Confidence.read more

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Facebook Rating

5.0

Based on 9 reviews

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Yelp Rating

4.5

Based on 9 reviews

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