Claudia Olvera

On-Call Staffing Coordinator

Claudia joined the Windward Life Care team in 2019. In her role as the On-Call Staffing Coordinator, she handles staffing requests, schedule changes, and employee concerns that arise at night, on the weekends, and on holidays. Collaborating with the On-Call Care Manager, Claudia client and staff needs after hours. Claudia is a Certified Nursing Assistant (CNA) and has provided direct quickly addresses care to clients in both home and facility settings. Having worked with many families in her role as Social Service Designee in the skilled nursing environment, Claudia has a deep appreciation for the role of caregivers and understands the support older and disabled adults need to enjoy good quality of life.

"Having past experience working with older adults as a care provider and advocate, I know there are obstacles facing clients and their families. For example, family members are not always able to provide the care their loved one needs around the clock. It has been rewarding for me to walk with clients and their families through the journey of aging. I have always loved to help people and becoming a caregiver for those in need was one of the best decisions I have made. As the On-Call Staffing Coordinator, my goals are to make sure our clients and their families receive excellent service, and that they feel supported, no matter the day of the week or the time of day."